The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand – and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA.
We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans.
We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.
About the Job
Support the store in steering the store towards, growth, optimal performance and sustained long-term profitability, in line with the IKEA objectives and values securing the desired balance between customer, commercial, people, financial and operational perspectives.
Secure the team, timely and compliant execution of administrative tasks and financial reporting, budget monitoring and production of relevant information to facilitate navigation within the store.
Support through performance monitoring the commercial departments to optimise sales and long-term, sustained profitability within our home furnishing businesses, while ensuring an enjoyable, convenient and successful shopping and buying experience.
Support the Business Navigation & Ops Manager in the business plan, budget and forecast process by translating the store’s strategy and goals in Profit & Loss (P&L) scenarios using financial analysis and benchmarking.
Monitor the store budget and recommend improvement measures in case of deviations and potentials, always working closely with the different business areas.
Provide relevant and user-friendly business information on the store’s performance KPI’s.
Supporting the sales team in converting performance insight into actions towards maximising business opportunities in the most efficient and effective way. This responsibility involves tasks such as setting the daily sales estimates together with the commercial activities shopkeeper and the Business Navigation & Ops Manager, using deep understanding of the different Gross Margin lines to consult on gross profit steering, informing on gaps vs the sales plan and recommending actions to correct underperformance or to tap into commercial opportunities.
Actively contributing to drive for growth and efficient operations by benchmarking and challenging our ways of working sharing good examples with the rest of the IKEA organisation
Good overview of customer experience processes.
Steer the business towards long-term growth and profitability.
Constantly look for more effective ways of working.
Interested in understanding the insights of reports and facts in order to propose actions for improving.
Highly developed analytical and numerical skills Result oriented.
Interested in people’s everyday life at home and home furnishings.