Store IT Helpdesk

Come help us create a better everyday life for the many people. That’s the IKEA vision. We do that by offering a wide range of home furnishings with good design and function at prices so low that as many people will be able to afford them.

- Ensure all IKEA IT operations in the store functioning well 

- Support IKEA coworker’s hardware and applications related issues.

- Coordinate and communicate with IKEA vendors and service office IT colleagues to work together on project and IKEA applications issues.

- Secure all the software installed on the user’s PC with licenses. 

- Secure daily IT routine and performing the checklist.

- Monitor daily scheduler jobs and ensure sales statement posted.

- Ensure all the daily and weekly backup jobs completed successfully for all three stores and service office. 

- Ensure and complete any backup restoration request. 

- Preventive maintenance of Data center, hardware and servers. 

- Coordinate with vendor for POS machines maintenance. 

- Ensure data optimizing on weekly basis.

- work on effective ways to reduce the IT Budget.

• Diploma in IT/ Computer/Networking.
• Must have strong communication skills in both Arabic and English.
• Microsoft/CISCO Certification is preferable.
• Problem solving and Troubleshooting skills
• Willing to cover different shifts as per the team schedule (morning & evening) , and provide a required support as per the business needs (during weekends, holidays and peak seasons) according to the requirements to resolve incidents on time manner.

This position is in Dhahran Store.